Our Brand Promise

All products purchased is backed by a 100% Satisfaction Guarantee. If you have any questions or concerns with your product please call 850-650-2221, email: Support@Cartridgeworksplus.com, or Chat online at Cartridgeworksplus.com. We will be happy to visit your location free of charge to solve any issues associated with our ink and toner.

Return Policy

Unopened Cartridge Works Plus brand products may be returned for store credit within 14 days of purchase. Afterwards the return is left up to the discretion of the store manager, and the return will be assessed a 30% restocking fee. Opened Cartridge Works Plus brand products will be replaced within 14 days of purchase if it is not operating properly. If products are outside of the 14 day window, Cartridge Works Plus will replace defective products upon investigative review of the product. There will be no cash refunds under any circumstance.

Collection Policy

All invoices are due and payable within fifteen (15) days from the date of the invoice. By accepting the products herein, and in the event this invoice is not timely paid, customer agrees to pay all costs of collection including reasonable attorney's fees. In addition, customer agrees to pay interest on any delinquent amount(s) at the rate of 15% per month or the maximum amount of interest permitted by law which ever is higher.